We are still taking on new patients. Telephone to book an appointment telling the secretary that you are a new patient. A half hour appointment will be made in order to deal with any acute problem and also to go through our patient registration process. You will be asked to provide a sample of urine when you come and we will also take your blood pressure and measure your height and weight. The fee for this initial consultation is £100.00.

The office is open between 8.30 a.m. to 5.30 p.m. Monday to Friday and consultations are booked at half hourly intervals from 9 a.m. through to 4.30 p.m. with a short break for lunch. Routine surgeries are not held on a weekend.

Outside regular office hours, the 24 hour telephone line will get through to an answer phone which will give instructions regarding contacting either Dr Sawyer or Dr Khalique according to whoever is on call. We will always be available to take a call and in rare circumstances may personally make a home visit or arrange to see people in our office as an emergency. More often however we will offer telephone advice and where appropriate may be able to telephone prescriptions through to pharmacies. Under certain circumstances it may be appropriate to arrange admission to hospital directly and it is not a prerequisite that the individual be seen prior to this taking place. Our usual policy is to arrange for an alternative doctor to make a home visit should one be required and they can then discuss the case with us if they believe hospitalisation is necessary. Please note that the above services are only available to patients who are already registered with the Practice and there is a charge for out of hours advice and services.

The general answer to this is "No". UK based Private Health Insurance companies will usually only recognise for the purposes of reimbursement, the services of individuals whom they define as specialist. They have their own special rules for making this decision and we do not fulfil their criteria. BUPA International however will usually reimburse fees for any doctor who has seen a patient and a number of American Life Insurance companies will also make such reimbursement. We do not deal directly with insurance companies and work on the basis of individuals settling their own bills.

We have a formal complaints procedure and this is listed in our Practice Policies. Fundamentally, the complaint should initially be addressed to the Practice Manager who will try to answer it. If necessary this answer will be supported by information provided by the doctors with an offer of the possibility of discussing the issues face to face with or without an arbitrator before finally moving into a formal policy utilising the complaints procedure set up by the Independent Doctors Forum and also available on their website independentdoctorsforum.net.

Disclaimer - The company reserves the right to change the current prices at any time. Please note that the prices on the website may differ from those in use at the present time but will be as up to date as possible. The following prices are from January 2012.

Registration Fee — £60.00 single payment (per person)
Consultation — from £155.00 for 30 minutes
Telephone Consultation — from £40.00
Repeat Prescription — £30.00
Missed Appointment/Late Cancellation — £80.00
RAC Medical — £144.00 (incl of VAT at 20%)
UKOOA-Norwegian Offshore medical — £474.00 (incl of VAT at 20%)

Basic Medical — £200.00
• Detailed medical history - to include lifestyle issues such as smoking, drinking, exercise
• Physical examination - to check heart, lungs, blood pressure, abdomen and nervous system
• Vision testing
• Audiogram (hearing test)
• Lung function testing
• Urine analysis - sugar for diabetes; blood and protein for kidney disease
Standard Medical — £505.00

Basic Medical plus
• Resting electrocardiogram
• Plain chest x-ray
• Full haematological & biochemical profile
Additional investigations
• Plain chest x-ray — £95.00
• Resting electrocardiogram — £70.00
• Stress electrocardiogram (allow an extra 30 minutes) — £250.00
• Lung function tests - £20.00
• Audiometry - £20.00
• Vision testing - £20.00

Pathology prices
• Biochemistry alone — £75.00
• Blood group — £42.50
• Cervical smear screen — £90.00
• C'reactive protein — £40.00
• C'reactive protein high sensitivity — £37.50
• Chlamydia testing — £55.00
• Cholesterol Profile — £35.00
• Ferritin — £57.50
• Full haematological & biochemical profile — £145.00
• Glycosylated Hb — £40.00
• Haematology alone — £55.00
• Hepatitis B Ag/Ab screen — £50.00
• Hepatitis C antibody — £75.00
• HIV (private patients) — £45.00
• Homocysteine — £67.50
• Human papilloma virus testing — £90.00
• INR — £30.00
• Menopausal profile — £125.00
• Mercury (blood) — £35.00
• Microbiological Swab — £45.00
• MMR IgG (immunity) — £115.00
• Oestrodiol — £40.00
• Ovarian screening test — £92.50
• Paul Bunnell — £25.00
• Progesterone — £40.00
• Prolactin — £40.00
• Protein electrophoresis — £30.00
• PSA — £65.00
• Rubella IgG (immunity) — £40.00
• Rubella IgM (acute) — £55.00
• Semen analysis — £155.00
• Testosterone — £40.00
• Testosterone (free) — £70.00
• Thalassaemia (haemoglobin electrophoresis) — £95.00
• Thyroid function tests
• Profile 1 — £55.00
• Profile 2 — £125.00
• Profile 3 — £80.00
• Urine microbiology — £45.00
• VDRL — £30.00
• Zinc — £35.00
• Urine drug and alcohol screen (chain of custody) — £84.00 (incl of VAT at 20%)

Boxing medicals
• Full medical including HIV, hepatitis B and C screening — £336.00 (incl of VAT at 20%)
• Medical and HIV — £224.40 (incl of VAT at 20%)
• Medical no bloods — £144.00 (incl of VAT at 20%)
• Boxing bloods only - £192.00 (incl of VAT at 20%)
• HIV (boxers) — £84.00 (incl of VAT at 20%)
• Phlebotomy fee (if no medical) — £36.00 (incl of VAT at 20%)

Vaccinations
• Diphtheria/tetanus/polio — £35.00
• Flu vaccine — £25.00
• Hepatitis A (junior) — £45.00
• Hepatitis A — £55.00
• Hepatitis B — £42.50
• Hepatitis A/Hepatitis B — £80.00
• Hepatitis A/Typhoid — £85.00
• Measles/Mumps/Rubella — £40.00
• Meningitis ACWY — £55.00
• Rabies — £55.00
• Typhoid — £32.50
• Yellow fever — £60.00
Anti-malarial tablets
• Malarone — adult (12 tablets) — £57.60 (incl of VAT at 20%)
• Paludrine/Avlocar travel pack — £36.00 (incl of VAT at 20%)